Customer Service vs Bottom Line

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Futurist Keynote Speaker: Posts, Slides, Videos - Marketing keynotes, Brands, Consumers, Big Data

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Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Customer service, call centres and consumer experience. The balance between the bottom line and providing good service driving repeat sales. Mystery shoppers, testing your company.

Need a world-class keynote speaker for your event? Phone or e-mail Patrick Dixon now

http://www.youtube.com/watch?v=tjkmycHHlmY


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