Here is the shocking truth about business strategy in large organisations. 70% fail to deliver as hoped for, especially where large-scale change management is needed. In recent AI initiatives the failure rate has been even higher. For example, a recent survey of 6000 CEOs and senior executives found that 95% of companies had failed to see any benefit from their AI investment over the last three years.
There are multiple reasons for these high levels of failure which include unexpected changes in markets, customer expectations and behaviour, lack of focus on business fundamentals, unclear or over-ambitious objectives, poor cost control, failure to manage risks, and different parts of the business pulling in different directions.
But the core reason is often a disconnect between corporate strategy and how team members actually feel, whether they really believe in it all: involved, committed, engaged.So what is the answer? Here is a three stage process, each with five elements:
TAKE HOLD OF THE FUTURE - where our world is heading
Absolutely critical to get this right, or a bold strategy will simply take us faster in the wrong direction.
Clear view of longer term shifts likely to impact business
Changes in consumers / competitors / markets - likely timings
Seizing the opportunity / managing risk
Why we have to change / adapt soon
Inspiring view of a better future - built on our core values and success
STRATEGIC ALIGNMENT - our response to the vision
Engagement and ownership - we are all in this together and why it really matters.
Creating confidence that we can make it all happen.
Creating sense of urgency - challenges to solve
Our practical, achievable road-map to a better world
Building strong agreement about steps to be taken and why
Dealing with structural / reward issues
SHARPER EXECUTION - from vision to reality
Whole company energised to move forward together rapidly.
Early wins with clear impact, building confidence and energy.
Clear, practical, agreed, measurable objectives and timelines
Whole company aligned / pulling together
Dealing with road-blocks / misalignment
Encouraging fast innovation
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