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Every article and keynote video from Dr Patrick Dixon, newest first.

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  • Video · 2014

    Better Retail Experience, Logistics and Supply Chain Management

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Future of retail marketing -- in UK…

    30 January 2014
  • Video · 2014

    Building a Customer Focused Business

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. The influence of technology and inn…

    30 January 2014
  • Video · 2014

    ECommerce -- Time is Money

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. The changing face of e-commerce and…

    30 January 2014
  • Video · 2014

    Retail Trends and Older Customers

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. European countries under pressure d…

    30 January 2014
  • Video · 2014

    Secret of happy customers

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. 'One customer', at home, at work, o…

    30 January 2014
  • Video · 2014

    Mega Chains and The Future of Local Shops

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Mega Chains represent 70% of spendi…

    30 January 2014
  • Video · 2014

    Retail Store Layout and Consumer Behaviour

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Growth of both premium and budget b…

    30 January 2014
  • Video · 2014

    The Future of Online Retail Marketing

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Online retail boom - $1trillion of …

    30 January 2014
  • Video · 2014

    Customer Service vs Bottom Line

    Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Customer service, call centres and …

    30 January 2014
  • Video · 2014

    How to win business travel customers

    Vital customer insights from aviation industry / airlines which apply to every industry and client segmentation.

    23 January 2014
  • Video · 2014

    Online Price Comparison

    Online price comparison sites are transforming retail sales, banking, insurance, travel industry and business to business sales (B2B).

    23 January 2014
  • Video · 2014

    5 seconds to change your business

    Let's look at the experience of an individual trying to book a flight. In the UK already, 1 in 3 people no longer watch conventional TV -- …

    22 January 2014

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