GlobalChange in 2014
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Video · 2014
Mega Chains and The Future of Local Shops
Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Mega Chains represent 70% of spendi…
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Video · 2014
Retail Store Layout and Consumer Behaviour
Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Growth of both premium and budget b…
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Video · 2014
The Future of Online Retail Marketing
Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Online retail boom - $1trillion of …
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Video · 2014
Customer Service vs Bottom Line
Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. Customer service, call centres and …
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Article · 2014
Budget Airlines Impact on Business Travel
Rapid growth of budget airlines will have huge impact on traditional airlines, aviation industry trends, business travel industry.
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Video · 2014
How to win business travel customers
Vital customer insights from aviation industry / airlines which apply to every industry and client segmentation.
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Video · 2014
Online Price Comparison
Online price comparison sites are transforming retail sales, banking, insurance, travel industry and business to business sales (B2B).
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Article · 2014
5 seconds to change your business
Future of marketing, advertising and call-centres. How to reach multichannel customers. Impact of online sales on offlines sales.
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Video · 2014
5 seconds to change your business
Let's look at the experience of an individual trying to book a flight. In the UK already, 1 in 3 people no longer watch conventional TV -- …
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Video · 2014
Agile Leadership: why strategy is so often overtaken by events and what to do about it
Why we need agile leadership: corporate strategy is often overtaken by events. Need for smarter forecasting, faster strategic thinking, mor…
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Video · 2014
Better videoconferencing, reduce business travel, more virtual teams
It is true that videoconferencing is growing 20% a year but not enough to curtail business travel. Most people do not enjoy video conferenc…
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Video · 2014
Customer disasters (funny)
Most call-centres are stuck in the last century -- with operators unable to understand the multichannel world of the customer on the end of…
Topics in GlobalChange
Every topic A to Z →- Leadership173
- Banking147
- Marketing142
- Technology139
- Health137
- Economy134
- Management125
- Health care125
- Pharma112
- Innovation112
- Energy111
- Manufacturing111
- Retail110
- Government106
- Biotechnology91
- Ageing90
- Telecommunications88
- Logistics87
- Human resources86
- Insurance84
- Supply chain76
- Travel75
- Emerging markets73
- Sustainability72