Retail
110 articles and keynote videos (78 with video) since 2008, newest first.
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Leadership · 2022
10 steps to Agile Leadership in a Crisis
How to lead in times of crisis - turning chaos into opportunity. Here are keys to agile leadership. I have been teaching for over a decade …
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Leadership · 2019
Most debates about future trends are about timing
Most board room debates about future are not usually about what is going to happen. Longer term industry trends are usually fairly obvious …
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Leadership · 2016
Future of Food Industry and Retail
Future of food industry, consumer trends and future of retail - conference keynote speaker. Future of food industry, consumer trends and fu…
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Leadership · 2014
Motivation: Passion for Customer Service, Future of Leadership / Retail
Clip from Patrick Dixon's keynote at the Sampo Liidrite Forum in Estonia on motivation, passion and excellent customer service.
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Leadership · 2014
Secret of happy customers
Future of the retail industry, Patrick Dixon delivers a conference keynote for BNP Paribas in Bulgaria. 'One customer', at home, at work, o…
