Latest from GlobalChange

Every article and keynote video from Dr Patrick Dixon, newest first.

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  • Video · 2014

    How to win business travel customers

    Vital customer insights from aviation industry / airlines which apply to every industry and client segmentation.

    23 January 2014
  • Video · 2014

    Online Price Comparison

    Online price comparison sites are transforming retail sales, banking, insurance, travel industry and business to business sales (B2B).

    23 January 2014
  • Article · 2014

    5 seconds to change your business

    Future of marketing, advertising and call-centres. How to reach multichannel customers. Impact of online sales on offlines sales.

    22 January 2014
  • Video · 2014

    5 seconds to change your business

    Let's look at the experience of an individual trying to book a flight. In the UK already, 1 in 3 people no longer watch conventional TV -- …

    22 January 2014
  • Video · 2014

    Agile Leadership: why strategy is so often overtaken by events and what to do about it

    Why we need agile leadership: corporate strategy is often overtaken by events. Need for smarter forecasting, faster strategic thinking, mor…

    22 January 2014
  • Video · 2014

    Better videoconferencing, reduce business travel, more virtual teams

    It is true that videoconferencing is growing 20% a year but not enough to curtail business travel. Most people do not enjoy video conferenc…

    22 January 2014
  • Video · 2014

    Customer disasters (funny)

    Most call-centres are stuck in the last century -- with operators unable to understand the multichannel world of the customer on the end of…

    22 January 2014
  • Video · 2014

    Economic Outlook for China, Russia, Vietnam and rest of Asia

    Economic outlook for China, Russia and Vietnam. Impact of emerging markets on growth of global economy. Why business leaders in developed n…

    22 January 2014
  • Video · 2014

    Future of Travel Industry in China

    Expect spectacular growth of aviation and rail travel in emerging economies such as China and India. Conference keynote speaker Patrick Dix…

    22 January 2014
  • Video · 2014

    Global Economic Outlook

    Impact of emerging markets on growth of global economy. Economic outlook for EU, US, Asia and Latin America and why business leaders in dev…

    22 January 2014
  • Video · 2014

    Virtual Travel Agents

    Keynote on corporate travel industry trends by Patrick Dixon. It is ironic that most people have better technology at home and faster bandw…

    22 January 2014
  • Video · 2014

    The key to Future Business Travel Industry

    ... What is travel really about? Business travel is dominated by one word -- not economics or saving money, but by the same issue which is …

    22 January 2014

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