Economy in 2014
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Video · 2014
How to win business travel customers
Vital customer insights from aviation industry / airlines which apply to every industry and client segmentation.
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Article · 2014
5 seconds to change your business
Future of marketing, advertising and call-centres. How to reach multichannel customers. Impact of online sales on offlines sales.
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Video · 2014
5 seconds to change your business
Let's look at the experience of an individual trying to book a flight. In the UK already, 1 in 3 people no longer watch conventional TV -- …
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Video · 2014
Agile Leadership: why strategy is so often overtaken by events and what to do about it
Why we need agile leadership: corporate strategy is often overtaken by events. Need for smarter forecasting, faster strategic thinking, mor…
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Video · 2014
Future of Travel Industry in China
Expect spectacular growth of aviation and rail travel in emerging economies such as China and India. Conference keynote speaker Patrick Dix…