| European
Cyberbanking Market Growth
Archive material 1997 - historical interest.
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8 million European homes will receive broadband interactive
services by 2000. Only 280,000 homes have these services now. Source:
Datamonitor Inc
The greatest take-up of electronic shopping channels
by retailers will come from 1997-9. Most retailers outside traditional
mail order expect 13% of their sales to be via home shopping within
two years, rising to 26% in ten years. 70% of respondents expect
to be receiving customer orders via the World Wide Web within two
years. Source: "Electronic Shopping & the Retail Offer",
a Cap Gemini survey of retail opinion across Europe.
Between now and the year 2001, annual growth in use
of online computer banking in the EU is expected to be 75%, says
forecasts - Datamonitor Report.Source: The European
A study of 45 banks in Europe, the US, Asia and South
Africa found that the low cost of telephone banking makes it likely
that this channel will account for a third of banking transactions
within a few years. Home banking should account for 12% of banking
transactions by 2000. KPMG says the use of fees (home banking) in
Australia is still at an embryonic stage and user-pays fees are
being foisted on consumers 'fairly crudely', instead of being used
to persuade customers to use cheaper delivery channels.Source: Australian
Financial Review
73% say banking at home will take off.Source: Barclays
Bank Study
There will be 7.8 million PC banking customers in
Europe by 2001.Source: Network Week
4 million use phone banking in the UK - 1997 figures.Source:
Reuters News Service
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