It’s highly infectious, and can take out a network of businesses in one attack. Governments are controlled by it, laws are weak against it and most CEOs are unprepared for it.

No book of management strategy adequately addresses it and most employees have never heard of it

It thrives on globalisation, media attention, tribalism, single issue activism and religious fundamentalism.

The virus changes shape all the time in response to random events which capture the public imagination

"POLITICS"

…at the heart of every one of 20 key challenges is a crisis of

"POLITICS"

"Huge,"

What was bad is becoming good and what was good is becoming suspect

Ways of doing things that have worked for decades are looking old fashioned or immoral while other practices that raised questions are becoming totally acceptable

Huge attention will continue to be focussed on defining values for at least a decade

"M- generation = those whose..."

Question: Whose values?

"SIX Faces of the FUTURE"

We need a new route-map to the future of success – because even the definition of success is profoundly changing.

What does it all mean for managing the business?

The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood?

Who will be the winners and losers in the new values world?

"Shareholder value and bottom line..."

Forget Shareholder Value

He who lives by shareholder value will die by it

Share price is the worst measure of future performance

“Treat all people as greedy and greedy people is all you’ll find”

"WEALTH = HAPPINESS"

"SIX Faces of the FUTURE"

Corporate Values

People say values matter

"Corporations will be held responsible..."

“Great companies only do great things” – morally right and excellent

“There is more to life than increasing its speed”

Mahatma Gandhi 1869-1948

Slide 36

The greatest value you can add is to other people’s lives

"First an even greater moral..."

How does your own company attract,
retain and motivate
great people – or sell products??

Motivation is Changing

"Making your numbers – every..."

Slide 41

“I haven’t scratched the surface yet of my real purpose for being here” – Michael Jackson, Singer 1958 -

Talent Famine

"Most talented bankers are twice..."

"Employer of Choice:"

It is not enough to pay large salaries, without understanding why people need to work, and what they intend to do with money, and what they wish they were doing instead of working
for you.

“The challenge we all face is to create an environment where people can reach their dreams”

Jack Welch Former Chairman General Electric

Slide 48

Two Routes to Same Problem

The Issue is Passion

Passion

comes from

Purpose

but never from

Pressure

80% of men and 71% of women are unhappy with the number of hours they work

72% of managers are criticised by family or friends for overwork

Institute of Management Survey

38% of BT managers said recently that they would sacrifice promotion to have more home time.

7 out of 10 say Americans today less willing to work hard to get ahead.

Princetown Survey 24 June 1999

What’s the point of recruiting great people if you can’t promote them, they don’t want responsibility, and would rather leave than climb your career ladder?

"1,492,129 US businesses filed for..."

Over half UK HR directors say employee retention schemes are failing to create loyalty. Half of all workers are looking for a new job

"How can you expect someone..."

"9,265 US corporations changed status..."

FTSE 100 CEOs
57% in post < 3 years
25% less than 18 month as of June 2002

"The number of bosses working..."

"SIX Faces of the FUTURE"

Values are changing because how people feel about life is changing

Motivation is a battle for the heart – not just an appeal to the mind

“We act as though comfort and luxury were the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about”

Albert Einstein

"Connect with the passions people..."

Challenge: how can we more effectively connect people in the business with the real purpose we have?

Slide 69

"Core competencies,"

Slide 71

"Motivation - is it really..."

"You reap what you sow"

"Bad News Sells Good News"

We Need a New Model of Motivation
Maslow’s looks so last-century and is limited

Motivation in the Third Millennium

Motivation in the
Third Millennium

"A practical common-sense concept that..."

There is one driver behind all human behaviour. A four word phrase sums up the reason for everything we do, everything we desire and every path we seek.

It explains every breath we take from birth unto death and is the root of our entire being. It is the ultimate marketing slogan and the basis of every mission statement.

"SIX Faces of the FUTURE"

BREAK

"The “Desert Island Principle"

"What would you like to..."

"Knowing who my friends are"

"Being able to see,"

"Prestige of Occupations"

"“Jobs building a better..."

"For you as an individual..."

"SELF"

"SIX Faces of the FUTURE"

STRONG
Six Faces of Future Values

Slide 93

"Age of the therapist"

"“You don’t get out..."

"Huge pressure to succeed"

Only 20% of employees of large organisations have the chance to do what they do best every day – Gallup 1.7m people

Slide 98

Self–aware and Target Driven
Positive Negative

"Relationships becoming much more important..."

A rethink about work….

New trend – get a life

59% of UK workers unhappy with their jobs – 28% with long hours

33% of managers say companies don’t do enough to help workers find a balanced life

Management Today – 6000 people

33% of all workers earning more than £60,000 have sacrificed family life to do so

56% of UK senior managers are checking into work by phone or e-mail when on holiday

Virtually all women at work say they are worn out with the demands of work and home, which they believe is damaging their health. Majority believe that work is ageing them and complain they feel stressed out most of the time.

Only 2% of women about to give birth want to go back to work full-time. 66% go back for money. 88% want subsidised child-care or nursery but only 8% of companies provide it

Companies which help their staff members juggle home and work lives are rewarded with 'significant' levels of improved performance

Companies need people who are good at relationships. They are the glue holding teams and customer networks together. But those who are good at relationships, who place value on “family”, are often those who get most fed up with corporate culture, and are most easily squeezed out of senior management.

"Work–Life Balance"

"The challenge is sustainability in..."

Relationships
Positive Negative

"Huge voluntary time commitment to..."

All organisations are built around purpose and maintaining that sense of purpose is the greatest challenge, for without it, the soul of the organisation will always die

"Leveraging grant dollars"

"81%"

56% of global companies have not reduced their social responsibility programme spending in the recession – 4% have actually increased spending

"Despite predictions,"

60% of US work for nothing

Ask the people next to you about the work they do (or would like to do) for nothing – you will learn more about them in five minutes than in five years in the same management team

Volunteering is a window into the passions of the soul

Organisations and Neighborhood
Positive Negative

"Most people feel some concern..."

Giving money away

Global concerns
Positive Negative

"Does your business really make..."

STRONG Corporations and Real Success

Afternoon Session

"Mission statements cannot create purpose"

Slide 129

TASK: explain in three minutes to a ten year old child why your business is so exciting, because of the wonderful way it makes life better for ordinary people - and why yet another company in this industry sector (yours) makes all the difference to people’s daily living

How many of your management can do this task well?

"G ood"

"E nergy"

STRONG Corporations and Real Success

Afternoon Session

People will only follow you on a journey if they see you’re ahead, are convinced you know the route and if they want to get there too.

"V"

"Trust will be one of..."

"How dependent is your business..."

Closing the Credibility Gap with Your Investors, Regulators and Employees

Corporations Leaders

"Winston Churchill,"

“For our country to succeed requires the combined efforts of all of us, in all walks of life. Our achievements so far have shown what can be done when we set aside petty differences and together pursue the common good. “ Mandela

“By working together we can build the country of our dreams.

“That this nation, under God, shall have a new birth of freedom -- and that government of the people, by the people, for the people, shall not perish from the earth.” Lincoln

“Lift your eyes beyond the dangers of today, to the hopes of tomorrow, beyond the freedom merely of this city, or your country, to the advance of freedom everywhere, to the day of peace with justice, beyond yourselves and ourselves to all mankind.” JFK

“After America was attacked (Sept 11) it was as if our entire country looked into a mirror and saw our better selves. We were reminded that we are citizens, with obligations to each other, to our country, and to history. We began to think less of the goods we can accumulate and more of the good we can do…. We want to be a nation that serves goals larger than itself.” President George Bush State of the Union address January 2002

STRONG Corporations and Real Success

Afternoon Session

"The ultimate slogan"

"Based in Atlanta"

Better World Campaign – United Nations

"Mary Kay Inc"

"Raytheon"

"Be all you can be..."

Our vehicles are terrific to drive, keep your kids safe, use less gas, are less polluting, and are built in factories which take care of people – all in all we are a great company

Our Ethical Fund is a great investment, with low management charges, protecting your family’s future security, and every dollar works hard in the community, to build a better world

Slide 155

"Fighting for a better world..."

What does building a better world mean for you?

"Boosting someone’s self-esteem"

Slide 159

STRONG Corporations and Real Success

Afternoon Session

A new understanding of corporate governance, board structure and responsibility, and the roles and duties of senior management in publicly traded firms

"Why we got in such..."

Effective governance is a fundamental requirement of the healthy growth of capitalism

"Conflicts of interest remain in..."

"Consolidation at top end of..."

"When things go wrong who..."

"Changing role of corporate governance..."

Large institutional investors have moral responsibility to act as owners and to call boards to account

"Rethink about responsibilities of boards..."

"Independence of audit,"

"Conflicts of interest"

"How to direct a corporation..."

"Making decisions that benefit the..."

"The individual who set up..."

"The fundamental issue at the..."

"Tobacco company liability for what..."

"Media investigation should be a..."

"Lobbying budget in US greater..."

"Government shell-outs to business are..."

"Government increasingly targeting corporations and..."

STRONG Corporations and Real Success

Afternoon Session

Reflections

"Tribal conflict"

Slide 184

"The digital revolution created the..."

The global village has become a lawless global city

Slide 187

"Question:"

"Control of all"

"Shareholder value and bottom line..."

"Making a profit doing great..."

"Making your numbers – every..."

"Achieving what you know is..."

"New values,"