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Problems with videos?
Over 500,000 have watched videos on this site in the
last year or two. They contain videos of corporate events and keynote
speeches, important information and demonstrations not found on
text pages.
Reasons for problems:
Server too busy:
Sometimes the our video server is overloaded by massive demands
- especially just after something like cloning has been in the news.
Try a little later.
Corporate firewall:
Some webmasters of companies block video because it slows down their
networks. If you represent a corporation and are interested in booking
Dr Dixon for an event or keynote, we can send you a video - e-mail
your request with event details.
No RealPlayer: However another
common reason for problems is that you don't have RealVideo player
or not the very latest one, available free from
Just click on the link and follow the instructions.
You will then gain access to over 200,000 Web TV stations.
There IS a free player on the site but you have to look for it.
If you have never downloaded
software before, don't worry. It really is easy. You
will land up saving a file somewhere on your own hard disk (you
decide where). You then need to activate the file using Windows
Explorer to find it, and double-click on it. It will then
automatically install the video player as part of your web browser.
Once this happens, any videos made using the RealVideo system on
web pages you visit will play automatically.
For best quality image and sound
it is worth buying the full version.
If you have a slow modem, or
traffic is heavy, you may find the message "buffering"
appears on the screen when trying to watch. Try waiting or
returning in a few minutes.
There are lots of hidden settings
to explore on RealPlayer - try right-clicking on the video screen
when it is playing, or selecting the RealPlayer from your desktop.
For example, the buffer setting can cause major delays if set to
download the full video before starting to play. Set the buffer
to just a few seconds. There are also settings to help get
through corporate firewalls.
If you have major problems please
contact RealVideo,
but DO tell us too as we like to know.

If
you continue to have problems, contact us - we need to know
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Patrick Dixon | Future of Banking | Digital Consumers
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