Videoconferences Touching the Future Patrick Dixon
Future Trends...
Future of professional organisations not more of same … we need to be ready
2002 - 2005 will see major changes in your clients’ world- their markets and competitors
“Sustainable growth and profitability”
PWC PressuresGlobal Risk Management Services
New Ways to Manage Risk
Facing the Future
“Delivering Trust”
Eat or be Eaten !Living until the next merger or joint action
“Take hold of the future or the future will take hold of you”
Who wants products?
Solution sets
People always change faster than companies
But small players can change faster
But small players can change faster - Easyjet
Don’t believe market research
Vision – Changes People“Once you have seen something you can never un-see it”
Attackers and defenders (Foster)
Attackers / Defenders
“I will survive!” – or how to get a job ?
Virtual Trading? - Virtual Exchange?
Death of National Stock Exchanges
Delivering Trust
Technology and People
1. Does technology help profits?
Technology = lower costs
Technology = job losses
Technology means lower margins
Banks make less money
New Technology - may mean only 6 month lead – good or bad news
Good news: making decisions at 3x normal speed of anything else Bad news: every step forward = 2 steps back ??
1 business year = 7 net years -Move at 10x normal speed to catch up
New technology can damage image
Cyber Tax Haven
Cyber Security
2. The truth about new techno-markets a) Retail
Zero Business Chain
Change bank / savings account
Reasons people buy on net
Ageing Population
My son Paul
“Do we HAVE to go shopping ?”
“I’ll do it on the net!”
Buying on the net is FUN
2. The truth about new techno-markets and b) Business to Business
CovisintFord - General Motors – DaimlerChrysler – Renault / Nissan
Global Practice
Global Law
3. Work in a virtual world
Technology for Professionals
Values in ProfessionalismWhere technology can help
Information UnderloadValue locked inside his head
Professionals will need fast keyboard skills to compete in next 5 years
Speech recognition already 98% accurate at 140 words per minute -
Computers change very slowly…. Especially their old-tech screens
….Compared to mobile phones
Short messages
Broadband – huge impact
Free global phone
The Future is Video
Video v E-mail
Direct Marketing on Digital TV
Digital TV changes everything
The End of Internet
Telecom will merge fully
An injectable computer
Management @ speed of light
What will be the effect on people ?
Work / Home – integrationWe need to rethink how we organise people and where they work
50 million in America already work from home using networks
In a global operation across 40 countries what is the point of going to work?
Up to ten participants from ten locations – life size around desk
Use technology to “get a life”
Travel and telephone / conferencing should be same budget - COMMUNICATION
Double Productivity for Zero Net Cost
Technology and Professional Firms
Values in Professionalism
Life in the Third Millennium
The more virtual we are, the more relationships are important - touch
Deep Human Needs
The search for Experience
Building a Better World
Highest Values of All
The greatest challenge to management in the next decade will be to change fast enough to keep pace with new technology and new valuesEither we take hold of the future or the future will take hold of us
Presentation Slides:
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Other information: by Dr Patrick Dixon
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