Also see presentation for Ford / Jaguar on future of premium cars
The Impact of New Technology on Motor Groups Dr Patrick Dixon
The future will not be more of the same ... … we need to be ready
The world is running faster
Past Trends
Eat or be Eaten ! Living until the next merger
Service and Trust In Pursuit of Excellence
Consumers will always change faster than you
Don’t believe market research
Vision – Changes People “Once you have seen something you can never un-see it”
Attackers and defenders (Foster)
Attackers / Defenders
“I will survive!” – or how to get a job…
1. Does technology help profits?
Technology = lower costs
Technology = job losses
Technology means lower margins
New Technology - may mean only 6 month lead – good or bad news
Good news: making decisions at 2x normal Bad news: every step forward = 3 steps back
1 business year = 7 net years - Move at 10x normal speed to catch up
2. The truth about the new economy b) Business to Business
a) Retail “In the retail world the customer is right. In the digital world the customer is in control”
Reasons people buy on net
My son Paul
“Do we HAVE to go shopping ?”
“I’ll do it on the net!”
Buying on the net is FUN
Future Trends...
Eating your own business
b) Techno-Markets - B2B
Projected Web Sales $bn (Merrill Lynch)
B2B Marketplaces eg Energy
Covisint Ford - General Motors – DaimlerChrysler – Renault / Nissan
3. Work in a virtual world
Information Underload Value locked inside his head
Speech recognition already 98% accurate at 140 words per minute -
Computers change very slowly…. Especially their old-tech screens
….Compared to mobile phones
Short messages
The End of Internet
Integration
Digital TV – every set online
Digital TV changes everything
BT - Office moves from buildings to human bodies
An injectable computer
Management @ speed of light
Brain to Brain
Future Management Thought exchange @ the speed of light
Brain to Brain Shared emotion @ the speed of light
What will be the effect on people ?
Work / Home – integration We need to rethink how we organise people and where they work
Happy homes = productive people
40 million in America already work from home using networks
Use technology to “get a life”
Client gets global advice
Strategies to Improve Executive Productivity for Zero Net Cost
The more virtual we are, the more relationships are important –
Deep Human Needs
The search for Experience
The search for experience
The wealthier and healthier the nation, the higher the suicide rate
Problem of Motivation
Problem of Motivation Cost of staff turnover
Surviving Rapid Change
Building a Better World
Spirituality
Life in the Third Millennium
The greatest challenge in the next decade will be to change fast enough to keep pace with new technology – and new values Either we take hold of the future or the future will take hold of us
Copy of Presentation
Home Page: http://www.globalchange.com/search.htm
Other information: by Dr Patrick Dixon for Reg Vady car dealer network in UK looking at key trends likely to affect the future of their retail motor business,
