Table of Contents
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There’s a serious, almost invisible new threat to the health of every large corporation and it’s growing rapidly
It can completely destroy your business in less than a week
It’s a hundred times more powerful than globalisation or the internet – and will dominate the development of both
It’s highly infectious, and can take out a network of businesses in one attack. Governments are controlled by it, laws are weak against it and most CEOs are unprepared for it.
No book of management strategy adequately addresses it and most employees have never heard of it
It thrives on globalisation, media attention, tribalism, single issue activism and religious fundamentalism. The virus changes shape all the time in response to random events which capture the public imagination
ϼhrives on globalisation, media attention, tribalism, single issue activism and religious fundamentalism. The virus changes shape all the time in response to random events which capture the public imagination
What was bad is becoming good and what was good is becoming suspect Ways of doing things that have worked for decades are looking old fashioned or immoral while other practices that raised questions are becoming totally acceptable
We need a new route-map to the future of success – because even the definition of success is profoundly changing.
What does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
ϼ does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
ϼ does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
ϼ does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
ϼ does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
ϼ does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
ϼ does it all mean for managing the business? The image you have, the products you sell, the slogans that work, managing people, investor relations, market mood? Who will be the winners and losers in the new values world?
“The challenge we all face is to create an environment where people can reach their dreams” – Jack Welch Former Chairman General Electric
“All our dreams come true if we have the courage to pursue them.” Walt Disney
“I haven’t scratched the surface yet of my real purpose for being here” – Michael Jackson, Singer 1958 -
“There is more to life than increasing its speed” Mahatma Ghandhi 1869-1948
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What is your greatest dream? What is your worst nightmare?
At the heart of every one of 20 key challenges is a crisis of
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You can have the greatest strategy in the world – But what’s the point if you’re travelling in the wrong direction?
¤˜Îcan have the greatest strategy in the world – But what’s the point if you’re travelling in the wrong direction?
¤˜Îcan have the greatest strategy in the world – But what’s the point if you’re travelling in the wrong direction?
Huge attention will continue to be focussed on defining values for at least a decade
Question: Whose values?
Our future is shaped by what we feel about events Our values are shaped by what we feel about issues
NÈfuture is shaped by what we feel about events Our values are shaped by what we feel about issues
NÈfuture is shaped by what we feel about events Our values are shaped by what we feel about issues
Forget Shareholder Value
“Treat all people as greedy and greed is all you’ll find”
“He who lives by shareholder value will die by it”
“Share price is the worst measure of future performance”
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“Great companies only do great things”
The greatest value you can add is to other people’s lives
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People say values matter
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Corporations Leaders
How does your own company attract, retain and motivate great people – or sell products?? Motivation is Changing
Talent Famine
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Two Routes to Same Problem
The Issue is Passion
Passion comes from Purpose but never from Pressure
7 out of 10 say Americans today less willing to work hard to get ahead. Princetown Survey 24 June 1999
38% of BT managers said recently that they would sacrifice promotion to have more home time.
80% of men and 71% of women are unhappy with the number of hours they work
70% of executives say the average employee is worked too hard
72% of managers are criticised by family or friends for overwork Institute of Management Survey
ØóDof managers are criticised by family or friends for overwork Institute of Management Survey
ØóDof managers are criticised by family or friends for overwork Institute of Management Survey
ØóDof managers are criticised by family or friends for overwork Institute of Management Survey
ØóDof managers are criticised by family or friends for overwork Institute of Management Survey
FTSE 100 CEOs – 57% in post less than 3 years 25% less than 18 months – as of June 2002
Virtually all women at work say they are worn out with the demands of work and home, which they believe is damaging their health. Majority believe that work is Aging them and complain they feel stressed out most of the time.
Over half UK HR directors say employee retention schemes are failing to create loyalty. Half of all workers are looking for a new job
Companies which help their staff members juggle home and work lives are rewarded with 'significant' levels of improved performance
66% of 15-35 year olds in Britain say they are depressed or unhappy - mainly because of work which 70% say takes too much time.
ϼof 15-35 year olds in Britain say they are depressed or unhappy - mainly because of work which 70% say takes too much time.
What’s the point of recruiting great people if you can’t promote them, they don’t want responsibility, and would rather leave than climb your career ladder?
Corporate Values
Values are changing because how people feel about life is changing
Motivation is a battle for the heart – not just an appeal to the mind
“We act as though comfort and luxury were the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” Albert Einstein
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We Need a New Model of Motivation
Motivation in the Third Millennium
Motivation in the Third Millennium
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STRONG Six Faces of Future Values
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“You don’t get out of life what you want. You get out of life what you are.”
Huge pressure to succeed
Only 20% of employees of large organisations have the chance to do what they do best every day – Gallup 1.7m people
¤˜Î 20% of employees of large organisations have the chance to do what they do best every day – Gallup 1.7m people
Self–aware and Target Driven Positive Negative
Relationships becoming much more important once again
A rethink about work….
New trend – get a life
33% of managers say companies don’t do enough to help workers find a balanced life Management Today – 6000 people
Only 2% of women about to give birth want to go back to work full-time. 66% go back for money. 88% want subsidised child-care or nursery but only 8% of companies provide it
ϼ 2% of women about to give birth want to go back to work full-time. 66% go back for money. 88% want subsidised child-care or nursery but only 8% of companies provide it
Relationships Positive Negative
Huge voluntary time commitment to organizations
All organisations are built around purpose and maintaining that sense of purpose is the greatest challenge, for without it, the soul of the organisation will always die
ϼorganisations are built around purpose and maintaining that sense of purpose is the greatest challenge, for without it, the soul of the organisation will always die
Challenge: how can we more effectively connect people in the business with the real purpose we have?
More than 33% of Westpac employees volunteer a total of 500,000 hours a year to the community, with company backing.
| than 33% of Westpac employees volunteer a total of 500,000 hours a year to the community, with company backing.
56% of global companies have not reduced their social responsibility programme spending in the recession – 4% have actually increased spending
33% of all workers earning more than £60,000 have sacrificed family life to do so
59% of UK workers unhappy with their jobs – 28% with long hours
Fewer than half UK workers take all their holidays. 20% take less than a quarter of their leave
56% of UK senior managers are checking into work by phone or e-mail when on holiday
10% of UK workers take no annual leave at all even though it is given to them. 90% are stressed at work. 66% never take a proper lunch break and some spend all weekend thinking about work
\gÎof UK workers take no annual leave at all even though it is given to them. 90% are stressed at work. 66% never take a proper lunch break and some spend all weekend thinking about work
Despite predictions, most people live in same area for years
60% of US work for nothing
Ask the people next to you about the work they do (or would like to do) for nothing – you will learn more about them in five minutes than in five years in the same management team Volunteering is a window into the passions of the soul
Organisations and Neighborhood Positive Negative
Most people feel some concern about future of life on earth
Giving money away
Global concerns Positive Negative
Connect with the passions people have and they will follow you to the ends of the earth
¬„Çect with the passions people have and they will follow you to the ends of the earth
¬„Çect with the passions people have and they will follow you to the ends of the earth
¬„Çect with the passions people have and they will follow you to the ends of the earth
People will only follow you on a journey if they see you’re ahead, are convinced you know the route and if they want to get there too.
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Reflections a year on from September 11
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The digital revolution created the global village and globalisation the rules for trading within, but neither has taught us how 6 billion should live inside such a tiny cultural space
“The global village has become a lawless global city”
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