SARS / Bird Flu impact
on
emerging economies
Every wild card is an unexpected sales opportunity and logistical challenge
Greater impact in a crowded marketplace
Future of 70 million letters a day
Client wants a human being – not a robot!
Expect huge growth in global distributors à personal delivery
100% global
reliability:
DHL, Fedex and TNT
Gold standard in online
retailing: 6pm orders for 10am delivery
up to 1,000 miles away – guaranteed
Gold standard:
10am orders for 3pm Delivery
Anywhere in same country
30 minutes to pick, pack and send
Instant delivery
system: minicabs
Pickup twice as fast as couriers for small packages
Instant information à peace of mind
online tracking, accurate, detailed
Online sales need to deliver almost as fast as getting into the car
Tesco: EU 45 million profit online food / other deliveries
Human beings are the weakest link
Technical
Challenges
Water and metal
Airline Baggage Handling - RFID
Shipping Inspections and Control
Micro-management of container spaces
“A free big brother in every pack”